Terms of service

GENERAL INFORMATION

Welcome to My Store! The terms “we”, “us”, and “our” refer to My Store. My Store operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). My Store is powered by Shopify technology, which allows us to offer you the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important legal information and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your place of residence and that you have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing or purchasing products, you may be required to provide information such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products accurately. However, we cannot guarantee that colors or appearance will match exactly due to device settings and screen differences.

We do not guarantee that product appearance or quality will meet your expectations or match how they appear online.

Product descriptions may be changed at any time without notice. We reserve the right to discontinue any product and limit quantities offered.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. My Store may accept or reject your order at its discretion. Orders are not confirmed until accepted.

We may contact you if an order is changed or cancelled.

Returns or exchanges are only accepted according to our refund policy [LINK].

You agree that purchases are for personal use only and not for resale or commercial export.

SECTION 4 - PRICES AND BILLING

Prices may change without notice. The price charged is the price at the time of order and is shown in your confirmation email.

Prices do not include taxes, shipping, handling, customs, or import fees unless stated otherwise.

You agree to provide accurate billing and account information and to keep it updated.

You authorize payment and agree to cover all applicable charges, including taxes and shipping fees.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping delays. Delivery times are estimates only.

Once products are handed to the carrier, risk of loss transfers to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content, trademarks, logos, text, images, and materials are owned by My Store, its affiliates, or licensors and are protected by intellectual property laws.

You may use the Services only for personal, non-commercial use. You may not copy, modify, distribute, or exploit any content without written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide third-party tools “as is” without warranties. Use is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or content. Use them at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

My Store uses Shopify technology. However, purchases are made directly with My Store. Shopify is not responsible for transactions or claims.

SECTION 10 - PRIVACY POLICY

Your data is governed by our Privacy Policy [LINK]. Shopify may also process your data.

SECTION 11 - COMMENTS

By submitting feedback, you grant us worldwide rights to use it without compensation.

You are responsible for ensuring your comments do not violate any laws or rights.

SECTION 12 - ERRORS

We may correct errors or cancel orders if information is incorrect.

SECTION 13 - PROHIBITED USES

You may not use the Services for illegal, harmful, abusive, or unauthorized activities, including hacking, scraping, spam, fraud, or interference with the system.

SECTION 14 - AGENTS

Rules apply to automated systems (“agents”) interacting with the Services, including identification and transparency requirements.

SECTION 15 - TERMINATION

We may terminate access to the Services at any time without notice.

SECTION 16 - DISCLAIMER OF WARRANTIES

Services are provided “as is” without warranties of any kind.

SECTION 17 - LIMITATION OF LIABILITY

We are not liable for any damages arising from use of the Services or products, including indirect or consequential losses.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold My Store and Shopify harmless from claims arising from your use of the Services or violation of these Terms.

SECTION 19 - SEVERABILITY

If any part of these Terms is found invalid, the remaining provisions remain in effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms constitute the full agreement between you and us.

SECTION 21 - ASSIGNMENT

We may transfer these Terms; you may not without permission.

SECTION 22 - GOVERNING LAW

These Terms are governed by the jurisdiction where My Store is based.

SECTION 23 - HEADINGS

Headings are for convenience only.

SECTION 24 - CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance of changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to: turboscrubsupport@proton.me